Frequently Asked Questions
Industrial Parts and Service seeks to provide our customers with the best equipment and service the material handling industry has to offer. Learn more about what we can do for you and get answers to frequently asked questions.
Service
Keeping your equipment running is essential. From emergency repairs to routine maintenance, our certified technicians are ready to respond quickly and efficiently.
Do you guarantee the quality of your forklift service?
Yes, we guarantee all workmanship performed by our highly trained technicians. Our commitment is to provide reliable, high-quality service using state-of-the-art tools. We are here to quickly and efficiently solve any issue.
How quickly can you respond to service requests?
We understand that uptime is critical. With just one call, we dispatch a dedicated field service technician equipped with the latest technology to troubleshoot and repair your forklift on-site, minimizing downtime.
What equipment does your mobile service team use?
Our mobile “shop on wheels” is equipped with the latest diagnostic software and all the necessary tools to repair your equipment efficiently.
Are you an authorized service provider for forklift brands?
Yes, we are the authorized dealer in Northeast Ohio for leading brands like Linde, Combilift and Aisle Master. We uphold the highest standards and offer a full range of maintenance and repair programs tailored to your needs.
What is your service area?
With offices in Canton and in Brook Park, we provide fast, reliable forklift service throughout all of Northeast Ohio. Our field technicians cover key areas including Cleveland, Akron, Youngstown, Wooster, and surrounding regions. Contact us to confirm coverage in your area.
Parts
Whether you’re maintaining a single forklift or managing an entire fleet, we stock a wide selection of OEM parts for Combilift, Aisle Master, and Linde. If we don’t have it, we’ll find it.
What brands of forklift parts do you carry?
We stock a wide range of OEM parts for trusted brands like Combilift, Aisle Master, and Linde. Whether you’re looking for a common replacement or a hard-to-find component, we’ve got you covered.
What if the part I need isn’t in stock?
If we don’t have the part you need, we’ll find it for you. Our team has the resources and supplier network to locate hard-to-find or specialty parts quickly.
Can your team help me with repairs?
Our expert service technicians are available to help with repairs and keep your entire forklift fleet running at full capacity.
Forklift Rentals
Need a forklift for a short-term job or unexpected project? At Industrial Parts and Service, we offer a fleet of over 350 rental trucks available with options to fit every budget and application.
Why should I rent vs. purchase a forklift?
Renting is ideal for short-term or project-based needs where buying might not make financial sense. It simplifies the approval process, especially for larger companies, and eliminates the hassle of maintenance since IPSCO handles all servicing. With flexible rental terms tailored to your timeline, you get the equipment you need without a long-term commitment.
What brands and types of forklifts do you offer for rent?
We provide trusted industry brands like Combilift, Linde, and Aisle Master. All our equipment is expertly serviced and ready for delivery anywhere in the U.S. and Canada, ensuring reliable performance for your project needs.
Who handles maintenance and service during my forklift rental?
All maintenance and service is fully handled by IPSCO, so you don’t have to worry about unexpected repairs or downtime. Our highly trained service technicians ensure that every forklift stays in top working condition throughout your rental period. You can trust that you’re getting safe, reliable equipment backed by expert support.
What rental terms are available?
We offer both short-term and long-term forklift rentals with flexible terms to match your project timeline. Whether you need equipment for a few days, several months, or anything in between, we’ll work with you to create a rental plan that fits your schedule and budget.
Used Forklifts
We offer top-tier refurbished products from industry-trusted brands known for unmatched performance and reliability: Combilift, Linde, and Aisle Master.
How do you ensure the quality and reliability of your used forklifts?
Each used forklift in our inventory is carefully inspected, serviced, and tested by certified technicians to ensure it meets rigorous safety and performance standards. We prioritize long-term reliability by using trusted parts and offering warranty coverage, so you can feel confident in the equipment you’re purchasing.
What are the benefits to buying used?
Refurbished forklifts offer significant cost savings compared to new models without compromising on reliability or performance. You get the same trusted brands and capabilities at a lower price point.
At IPSCO, we have used forklifts in stock, fully serviced, and ready to be delivered, so you get the equipment you need quickly without waiting for long delivery lead times.
Do used forklifts come with a warranty?
Used forklifts that have gone through our refurbished program come with a 30-day major parts warranty.
Do you ship nationwide?
We offer fast, reliable shipping across the U.S. No matter where your operation is located, we can deliver directly to your site.
What financing options are available?
We offer flexible financing to fit your budget. It’s an easy way to get the equipment you need without the upfront investment.
Linde Equipment
What types of forklifts does Linde manufacture?
Linde manufactures a wide range of forklifts designed for efficiency, safety, and performance across many applications. Their offerings include counterbalance forklifts, available in both electric and internal combustion models. They also manufacture warehouse lift trucks and narrow aisle trucks.
What makes Linde forklifts different from other brands?
Linde forklifts are known for their exceptional durability, fuel efficiency, and ability to maintain full lifting capacity even at height. They are engineered for performance in demanding environments and offer a longer lifecycle, often twice that of traditional forklifts.
What is the life expectancy of a Linde Hydrostatic Drive forklift?
A Linde Hydrostactic Drive forklift is built to last, with a standard lifespan of 20,000 operating hours, which is twice the lifespan of many other brands.
Where are Linde forklifts manufactured?
Linde’s U.S. operations are based in Summerville, South Carolina, with additional manufacturing and engineering facilities in Germany, ensuring both American and international support.
Are Linde forklifts suitable for narrow aisles?
Yes, Linde produces specialized narrow aisle forklifts designed to operate efficiently in tight warehouse spaces while maximizing storage capacity.
Combilift Equipment
What types of forklifts does Combilift manufacture?
Combilift manufactures multidirectional, sideloading, and articulated forklifts. They combine the capabilities of both counterbalance and sideloader forklifts. This design allows them to handle long, bulky, or irregular loads with maximum safety, efficiency, and space-saving benefits.
What are typical uses for a Combilift?
From palletized goods to long, awkward loads, Combilift offers a high level of customization with their lifts. From different platform lengths and fuel types, Combilifts are adaptable to a wide range of warehouse and other material handling needs.
What is the load capacity of a Combilift?
From palletized goods to long, awkward loads, Combilift offers a high level of customization with their lifts. From different platform lengths and fuel types, Combilifts are adaptable to a wide range of warehouse and other material handling needs.
What’s the best forklift for handling long materials like steel, lumber, or pipe?
Combilift’s multi-directional forklifts are designed for exactly that, safely transporting long or awkward loads while saving floor space.
Where is Combilift manufactured?
Combilift’s global headquarters and main manufacturing are located in Monaghan, Ireland.
Aisle Master Equipment
What is an AisleMaster forklift and when should I consider one?
AisleMaster forklifts, part of the Combilift family, are articulating VNA (Very Narrow Aisle) trucks designed to operate in tight warehouse environments. An Aisle Master is not a one-trick pony like other very narrow aisle equipment. Not only can an Aisle Master operate in the same very narrow aisles as a turret truck or an order picker, it can also perform many of the same tasks as a standard counterbalance forklift. Once again, safely saving your company money and space.
I need a forklift that can operate in very narrow aisles. What do you recommend?
AisleMaster forklifts are built for this purpose, offering superior maneuverability and efficiency in narrow aisle operations.