Return and Cancellation Policy

For over 37 years, Industrial Parts and Service has been a leader in Northeast Ohio’s material handling industry. It is our goal to be the only place that you contact for any of your material handling needs.

Returns and Cancelations

We do not accept returns on parts and accessories 30 days after the time of purchase.  No credit will be allowed for items without prior authorization.  All electrical items are non-returnable. Cancellation of special orders and the returning of defective items will be dealt with on a case-by-case basis. All forklift and pallet jack sales are final.

Restocking Fees

All returns and cancellations are subject to a minimum 25% restocking fee.

Return Shipping Costs

The customer is responsible for all return shipping including the return shipping from Industrial Parts and Service to the factory.

Contact Us

If you have any questions or concerns about any of the items listed above, please contact your salesperson or contact us at the location listed below:

Industrial Parts and Service
6440 Promler St NW
North Canton, Ohio 44720
Phone: (330) 966-5025
Email: IPSCO@IndustrialPartsandService.com

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Industrial Parts and Service

Whether you’re ready to order a brand new piece of equipment or need something today, we can connect you with the right solution. Call Industrial Parts and Service for expert sales, service, consulting, and more!